First to last mile solutions.

Ship it your way, to arrive the next day.

Our Key Focus

Affordable solutions with next-day connectivity.

Optimising hub-to-hub delivery.

We've got the highest flight frequencies in the game, powered by a growing fleet of passenger planes and freighters.

Export and import across Southeast Asia.

We own the region’s largest mid-mile network connecting all key cities, with express customs clearance for select lanes.

Our Specialities

Pick the right service.

We’ve got you covered from first to last mile, with services customised for each journey.

    • Pickup from sender (business/ consumer)

    • Transportation to hub

    • Sorting and storage at hub/ warehouse

    • Export custom clearance

    • Cargo inspection and sorting at origin airport

    • Cargo inspection and sorting at destination airport

    • Import custom clearance

    • Sorting and storage at hub or warehouse

    • Transport goods to receiver (business or consumer)

Our Services

Specially curated for your business.

  • Get 5-star reviews from your customers.

    We help retailers and brands reach their customers across Southeast Asia easily, whether you run an independent business or global brand.

  • Greater capacity and coverage for all your shipments.

    We support various marketplace partners by optimising the mid mile with multiple flight times and ready capacity, as well as end-to-end options.

  • Achieving SLAs for you and your customers.

    We support third-party logistics partners with mid-mile solutions that consistently hit a 90% SLA success rate.

Brands we move.

Find the right solutions for your business now.

Big or small, we ship ‘em all.

FAQs

Read our FAQ or email us at help@teleport.asia

Couldn’t find the answer to your question? Visit our support page in the link below.

  • If you represent a business that makes recurring deliveries, please complete this simple form to get a quotation. Our team will reach out to you within 3 business days. Scroll down to get a quote.

  • Teleport picks up orders the next working day after order creation. We pick up between 9.30am and 6.30pm, depending on the routes of our drivers.

  • We accept shipments of up to 30 kg within these dimension limits: length, width and height under 150cm, longest side under 100cm.

  • Perishable items can be classified into fresh (dry) or frozen (wet) goods. Shipment of frozen (wet) items require special handling by the airline, hence prior approval is required.

    Fresh (dry) items, on the other hand, are considered general cargo and may be shipped without prior approval. However, ensure that they are properly packed to retain freshness throughout the transit.

  • Items shipped must comply with both local customs regulations and airline rules. Here's a list of prohibited items.

    Shipping of dangerous goods and/or any items requiring special handling is subject to prior approval from the airline team. If you are unsure, please drop us an email at help@teleport.asia for clarification.

  • All parcels must have their printed Consignment Note clearly and securely placed on the package. If shipping internationally or to Sabah and Sarawak (from West Malaysia), please enclose a copy of invoice for customs clearance purposes.

    When shipping Dangerous Goods (DG), please submit a copy of the Material Safety Data Sheet (MSDS) prior to the shipment and also attach a copy to the parcel.

  • Unfortunately, we do not provide COD services at the moment.

  • Teleport's liability to the client is strictly limited to direct losses; all other types of losses or damages are excluded. Teleport's liability over delivery goods is limited to its actual cash value (not exceeding RM 300).

    Therefore, each shipment that goes through Teleport must have its content value declared before it can be accepted with a Consignment Note. Any undeclared shipment will default to a maximum value of RM 200.